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Hex Design
Frequently Asked QuestionsQ Should I buy a package or get a customised quote?Our packages are designed to meet the needs of our varied clientel and are highly flexible to suit your needs. Even though they are called 'packages' we do not work from templates so the possibilites are endless. The packages serve as guidelines however, if a service you require is not included in the package, it will often be available as an addition. If you are uncertain, then do not hesitate to contact us or request a custom quote, and we will advise you on the best .com for you. Q What will my .com be called? We will research the availablity of desirable domain names (these are issued on a first come first served basis so we can not guarentee your first choice). Once you have selected your .com we will secure it for you. ?Info Q How long before my site is live on the Internet? Depending on the complexity of your site and how how quickly you provide us with the information and images you require, the site development can take between 2 days and 2 weeks. Q Can I make changes? After the site is complete, we offer aftercare services where we can update your site as frequently and as extensivly as required at a preferential rate. We also offer an Advanced Content Management System which allows you to update the site yourself without any programming experience required. ?Info Q How long do I get the site for? The design and content are yours forever. The domain name, hosting and other services need to be renewed each year (all of our packages include the first year free of charge). Q How do I pay? For orders under 100 Euros we accept payment by cheque, cash or bank transfer. For orders of higher values we also accecpt payment by credit / debit cards. Except if you purchase one of out instant products online, where we only accept credit/debit cards. |